At Sheru-Ji, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, customer care, or product purchases.

1. Information We Collect

We may collect the following details when you use our services:

  • Name, address, phone number, and email ID.
  • Payment and billing details for processing orders.
  • Feedback, queries, or communication shared with our customer care team.
  • Technical information such as IP address, browser type, and device information (when using our website).

2. How We Use Your Information

The information we collect is used to:

  • Process and deliver your orders efficiently.
  • Respond to your inquiries and provide customer support.
  • Share updates, offers, and product-related information (only if you opt-in).
  • Improve our products, services, and website experience.
  • Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

  • We do not sell or trade your personal data to third parties.
  • Information may be shared only with trusted service providers (such as courier partners, payment gateways) for order fulfillment.
  • In case of legal requirements, we may disclose information to government or law enforcement agencies.

4. Data Security

  • We use industry-standard practices to protect your information against unauthorized access, alteration, or misuse.
  • However, no online transmission is 100% secure, and Sheru-Ji cannot guarantee absolute security of data shared over the internet.

5. Cookies & Tracking

  • Our website may use cookies to enhance user experience, analyze website performance, and remember preferences.
  • You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access and review the personal information we hold about you.
  • Request correction or deletion of inaccurate data.
  • Opt-out of receiving marketing emails or promotional messages at any time.

7. Children’s Privacy

  • Our services and products are intended only for adults purchasing for their pets.
  • We do not knowingly collect personal data from children under 18 years of age.

8. Policy Updates

Sheru-Ji reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

📞 Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us:

Sheru-Ji – Bhuvika Enterprises
📱 Customer Care: +91 9211566776
📧 Email: companybhuvika@gmail.com
📍 New Delhi, India